Festival Postponement
It is with deep sadness that we write to you today. The festival you’ve been eagerly awaiting, set in the heart of the Agafay desert, is a project we have carried with passion and enthusiasm. We envisioned a unique gathering of music, art, and nature in an extraordinary setting, and we know how excited you were to experience it.
Unfortunately, unforeseen circumstances, particularly in terms of accessibility and logistics, have greatly disrupted our plans. We worked late into the night on 23/09, trying to find a new location that could host the festival. Despite our best efforts, it was not possible, and this morning, on 24/09, we had to make the difficult decision to postpone the event.
We have made the difficult decision to postpone the festival, allowing us the time needed to ensure an event that meets your expectations and guarantees everyone’s safety.
Rest assured that all tickets purchased for the original dates will remain valid for the new dates. You don’t need to take any action—your tickets will automatically be transferred.
However, we understand that some of you may not be able to attend the new dates. In that case, refunds are, of course, possible. You can now submit your refund request via the form available on our website. We will ensure that all requests are processed efficiently.
This postponement is a necessary step to ensure the quality and safety of the event. We are continuing our efforts to organize the festival under optimal conditions, and we appreciate your understanding during this time.
Thank you for your patience and support. We remain committed to delivering an unforgettable experience when the time is right.
Festival Postponement
Due to exceptional circumstances, we have made the difficult decision to postpone the festival.
The safety and well-being of our attendees are our top priorities, and the current situation
does not allow us to ensure an event that meets our high standards.
Despite our best efforts, ticket sales have not reached the necessary targets, which has directly impacted
our ability to continue organizing the festival as originally planned.
We thank you for your understanding and will keep you informed of the new dates soon.
We are committed to delivering an event that meets our ambitions, with the safety of everyone in mind.
REFUNDS
This page is dedicated to addressing claims regarding refunds for events you may not have been able to attend.
Refund requests are handled on a case-by-case basis. If approved, refunds will be issued in the original form of payment or as credits that can be applied to your tickets for future events.
