Frequently Asked Questions
Package Prices
The standard Pass is priced at €325 for 2 days. You can access the Sarab festival on Friday and Saturday included.
Round-trip transportation included: Shuttles (coach, bus, etc.) will take you from various meeting points to the festival. Departure times and locations will be be announced at a later date.
Parking included : You’ll be able to park your vehicle in our dedicated parking lots, from where transport to the festival will be organized.
Campsite-festival shuttles: Shuttles will also run between the campsite and the festival.
The VIP Pass is priced at €950 for 2 days. You can access the Sarab festival on Friday and Saturday included. The VIP package includes round-trip transportation from Marrakech to the Festival for 2 days.1 VIP Entry. Access to catering and VIP & intimate areas. The pass also provides access to unlimited soft drinks.
Festival - Opening/Closing Dates and Times
The festival opens its doors at 1:00 PM.
On Friday and Saturday, ‘check-in’ is possible until 9:00 PM. Access will be denied after this time.
We ask you to leave the festival between 3:00 AM and 4:00 AM (*the definitive time will be communicated soon).
Camping - Opening/Closing Dates and Times
Our camping is in the Agafay desert, near the festival. It is not on the site itself.
We only offer standard tents with shared sanitary facilities.
The camping will be open from Thursday 26th.
The camping will be open from 12:00 PM.
We ask you to leave by Sunday, September 29 at the latest at 12:00 PM. No exceptions can be made.
Curfew: More information will be available later.
Hotel & Villa - Opening/Closing Dates and Times
Our hotels and villas are accessible from September 26th until September 29th included.
In the description of our hotel products, you can consult the check-in and check-out times.
For our villas, they are accessible from Thursday 26th at 2:00 PM and check-out is Sunday 29th at noon.
Restrictions and Accessibility
In Morocco, in the Agafay desert.
For security reasons, once you have left Sarab, you will not be able to return on the same day, even if you have a bracelet for 2 days.
Access to the festival is only possible if you have a Sarab ticket pre-registered under your name.
The minimum age to participate in the festival is 18 years. People born in 2006 will be allowed to enter even if they turn 18 after the festival. Anyone turning 18 in 2024 will be allowed to enter. This is a strict policy. Anyone born in 2007 or later, even if accompanied by an adult, will be denied access to the festival.
Access to the site is not available by your own means. We ask you to purchase either a transport ticket or a parking ticket.
With the transport ticket, several meeting points will be communicated later. Transports (coach, bus, shuttle, etc.) will be made available to you at specific times to take you to the festival site.
If you opt for a parking ticket, you will be able to park your vehicle in one of our parking lots. Then, your transport will be organized to take you to the festival site.
For security reasons, we ask you to present your identity documents for access control on our festival site, accommodation, and transport. Checks may be carried out by our security services.
Unfortunately, the specific characteristics of the site itself, i.e., the desert, make the site’s accessibility difficult for people with reduced mobility.
Dress Code
Clothing and/or other physical appearances (visible) that explicitly express a political, social movement, are not allowed on the festival site.
Facilities and Services
You can store your belongings in the lockers of the Sarab festival. But the number of lockers will be very limited. More information will be available later.
It is possible to recharge your phone at charging points at the Sarab festival. This service is not free. More information will be available later.
The Sarab festival is in the middle of the desert! Therefore, 3G and 4G network is very limited.
We are currently working on providing wifi in some areas of the Sarab festival. More information will be available later.
We strongly advise you to buy a prepaid Moroccan card upon arrival at the airport to benefit from better network coverage and GB for surfing according to the chosen plan. Prices are very affordable!
Also check with your network operator for possible Roaming costs. Remember, Morocco is not part of Europe. Your operator may charge additional fees. To fully experience Sarab, inquire in advance!
Payment
Sarab festival is entirely Cashless. Via our website, you can preload the desired amount (in euros) through your Sarab account. Your bracelet will be given to you at the entrance, after access control thanks to your e-ticket. It will be linked to your Sarab account.
This means that your Bracelet will not only give you access to Sarab festival but will also be your only means of payment for food and drinks.
Info and Care
During the festival’s opening hours, a first aid team and a doctor will be constantly present at the Sarab festival.
If you need to bring medication to the festival, make sure to bring a medical certificate that you can present at the entrance.
The Info Point is where you should go if you want more information about the festival’s facilities, an overview of transportation options… We are here to help!
Regulations and Security
During the festival, there will be photo and video recordings. By entering the festival premises, all visitors are aware of this and give their consent to the organization to use and broadcast these images.
Digital cameras and/or video cameras are allowed at the festival, except for (semi-)professional equipment. Drones are strictly prohibited.
It is forbidden to distribute leaflets or hang posters on or around the festival site.
Security is the absolute priority of the Sarab organization. That’s why the organization cooperates with the Moroccan police as well as private security services.
Prohibited Items
The following items are prohibited on the festival site:
- Animals (except guide dogs)
- Your own food and drinks
- Aerosols
- Drugs (except prescribed medications with a medical certificate)
- Glass
- Cans
- Plastic bottles
- Weapons
- Football club flags
- Sticks
- Canes (except crutches and medical aids)
- Banners
- Items with discriminatory and/or provocative texts and/or expressions
- Striking weapons, bladed weapons, firearms or impact weapons or other objects that can be used as weapons
- Items that may endanger the safety, health, or well-being of visitors
- Sprayers
- Fireworks
- Liquids
- Flares
- And any other object that may be considered dangerous by the organization.
- The directives and instructions of the staff (security) must be followed immediately. In case of suspicion or actual possession of illegal or dangerous weapons, security is authorized to detain you.
The following items are prohibited on the festival site:
- Narcotic products;
- Perfumes. Deodorant without gas (roll-on type) as well as sun creams are allowed in formats of maximum 100 ml;
- Glass containers (empty plastic or metal water bottles of maximum 1 L. are allowed);
- Cans;
- Alcohol (bottle, flask, …). Beer cans are allowed within the limit of 6 cans of maximum 50cl per person.
- Softs (carbonated or energy drinks) are allowed up to 6 cans or plastic bottles (of maximum 50 cl) per person.
- Water pipes, shishas, …;
- Generators;
- Tools (wrenches, pliers, shovels) that can be used to dismantle grilles;
- All types of fires exceeding the size of a lighter flame (candles, braziers, gas burners, and other gas installations…). A cooking area is provided in the welcome village. It is possible to come there to cook food. Cooking of food will be carried out exclusively by volunteers based on the schedules posted near the cooking points.
- Cutting, blunt objects, and any other material that may pose a risk to the safety of the camping (weapons, bladed and prohibited weapons, syringes, fireworks, crackers…).
- Domestic animals, except guide dogs.
- As well as all the objects prohibited on the site (see previous list).
Drug Policy
Sarab applies a zero-tolerance policy regarding drugs.
It is forbidden to consume, sell, and/or possess drugs on the festival site, camping, and partner accommodations. In case of infringement, you will be expelled from the festival and/or the camping or accommodation. This policy will be strictly applied. Relevant incidents will be reported to the police.
If a visitor is prescribed certain medications for health reasons, he must present a valid medical certificate before being allowed to bring this specific medication to the festival site.
Partners and Sponsors
Our sponsors and partners can be found on our website. Enjoy!
Booking and Prices
In our ticket office, you will find a series of **** or ***** hotels offering double rooms or apartments. The price varies depending on the hotel chosen or the category.
For our villas, the price varies depending on the chosen villa and its number of bedrooms.
Facilities and Services
The use of showers and toilets is free. The sanitary facilities are common for 50 tents. Charging points are available in the tents.
We ensure the security of our camping with a private security agency and in collaboration with the police.
Sarab offers an unforgettable experience in the Agafay desert. Various dining spaces, common areas, relaxation zones… The entire Sarab team wishes to welcome you to a magical place!
Access and Transport
To simplify your experience, transportation and parking are included in the standard ticket. Here’s how it works:
Transportation included: Shuttles (coach, bus, etc.) will take you from various meeting points to the festival. Departure times and locations will be be announced at a later date.
Parking included: You’ll be able to park your vehicle in our dedicated parking lots, from where transport to the festival will be organized.
Campsite-festival shuttles: Shuttles will also run between the campsite and the festival.
VIP: If you have a VIP ticket, your transport from Marrakech to the festival site will be organized.
The exit from the festival site will be organized in the same way as your entry.
Either if you have a parking ticket: We will organize your transport from the festival to the parking where your vehicle is located.
Either if you have a transport ticket: we will organize your transport from the festival to the check-point in Marrakech. Then, you can return to your accommodation by your own means or continue to party in Marrakech!
All hours and pickup locations (check-points) will be communicated on our site and/or in your MySarab account.
Line Up
Visit the LineUp page on our website.
